This 4 hour class, with trainer Bill Kinnard, is specifically designed for Distributors to provide your new personnel with a solid grasp of foundational HVAC terms and principles.
To many counter people, parts are nothing but a white box with a number on the side. This program focuses on the residential split system but is very parts centric. When the dealer comes in and asks for a compressor, they need to be able to ask them if they need contactors, capacitors, dryers and anything else they might need to complete the repair. I tell them that the worst thing they can do is give the contractor only the item they ask for and send them on their way.
We will discuss: OEM vs. Aftermarket Parts
What are the parts, what do they do, and where are they located on the equipment
Industry terms and acronyms
Whether you are working the service counter, answering the phone, or working anywhere else in the distributor location, this class will be a spring board to a successful career in HVAC.
Times are
- PST: 10 am – 2 pm
- MST: 11 am – 3 pm
- CST: 12 pm – 4 pm
- EST: 1 pm – 5 pm
